Last updated: August 8, 2025

These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website.

Please read these Terms carefully and make sure that you understand them before ordering any product from our Website. You should save or print a copy of these Terms for future reference.

If you do not agree to these Terms, you must cease using and accessing this Website.

Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time.

General

The content of this website is intended for your general information and use only. These Terms of Service are subject to change on notice or as required by law. Each time the Terms of Service are changed, we will publish a notice containing a link to the amended terms on our website. Amendments will take effect immediately on us posting the latest version of the Terms of Service on this website. It is your responsibility to periodically review these Terms of Service for any changes, noting that any changes to the Terms of Service made after you have placed an order via this website will not affect that order, unless we are required to make the change by law. Your continued use of the website after we have posted amended Terms of Service signifies your agreement to be bound by these Terms of Service (as amended). If you do not agree to any change to the Terms of Service then you must immediately stop using this website.

We attempt to provide accurate information on this website. However, information contained on the website is of a general nature only and, to the extent permitted by applicable law, we do not warrant that any information (including third party information) is accurate, complete, reliable, current or error free or that the information and materials found or offered on this website are suitable for any particular purpose. While we have no reason to believe that any information or materials on this website are inaccurate, we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law and we are not responsible for any loss suffered as a result of reliance on the accuracy or currency of information or materials on this website.

This website is presented ‘as is’ and, subject to law, we make no representation or warranty of any kind, express or implied, in connection with these Terms of Service or website, including warranties of merchantability or fitness for a particular purpose.

Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Service. Unauthorised use of this website or any information or material on this website may give rise to a claim for damages and/or be a criminal offence.

Mode of Access

To use this website, you will need internet access, devices, and systems which are compatible with this website. It is your responsibility to ensure that you meet the relevant requirements (which may change from time to time). We have no obligation to make this website available on any particular device or system, regardless of whether such device or system can currently, or has in the past, been able to access this website.

Use of Website

Your use of our Website is governed by these Terms. You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our  Privacy Policy (eg dealing with orders and accounts, processing payments). You will notify our customer service team of any changes to that information.

Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our site, you must comply with these Terms and any applicable law.

Any content you upload to our Website will be considered non-confidential and non-proprietary. Minogoe have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.

We may deny you access to the Website at any time in its sole discretion when we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site and you hereby agree to be responsible to Minogoe for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.

Stock Availability

We endeavour to display through this Website all items in our current range. We aim to hold stock of all styles whilst a product is active. However, occasionally an item might be out of stock and we may have to advise you of this once your order has been placed. You will be invited to receive a refund the item is not being restocked in a timely manner.

We reserve the right to modify bouquet designs and substitute components based on availability, ensuring similar, or greater style, quality, and value.

Deliveries

Please note that a delivery charge will be added to your order value where appropriate. Minogoe shall receive such delivery charge in relation to the delivery of the goods. 

All dates quoted for delivery are estimated delivery dates only and may be subject to change. Minogoe cannot accept liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.

Conformity of Goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

Disclaimer & limitations of liability

Minogoe does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Minogoe nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Minogoe or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Minogoe and any other associated company of Minogoe as if references to Minogoe included references to each such associated company.

Copyright and Trademark

While Minogoe uses reasonable endeavours to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Minogoe will not be responsible for any errors or omissions or for the results arising from the use of such information. While Minogoe takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Minogoe or its content and technology providers or their respective owners.

Restricted Use

Unless we agree otherwise in writing, you are provided with access to and use of this website only for your personal use. You are authorised to use or print a copy of any information or materials contained on this website for your personal use, unless such printing is expressly prohibited as notified to you on the website. You may not without our written permission on-sell information obtained from this website.

Specific Warnings

You must ensure that your access to this website is not illegal or prohibited by laws which apply to you. You warrant to us that you are of sufficient legal age and capacity to use or participate in all services and features available on our website.

You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code, or other forms of interference which may damage your own computer system and we recommend that all users of the internet ensure they have up to date virus checking software installed. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this website or any Linked Website. Responsibility for the content of advertisements appearing on this website (including hyperlinks to advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ goods and each advertiser is solely responsible for any representations made in connection with its advertisement.

You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of information contained on your computer system or on this website. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.

Security Policy

We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. We use 256-bit SSL encryption technology when processing your final details.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the United Kingdom courts.

If you access this Website from a jurisdiction outside the United Kingdom, you are responsible for compliance with the laws of that jurisdiction, to the extent applicable. We make no representation that the content on this Website complies with the laws of any country outside the United Kingdom. If you access this Website from outside the United Kingdom, you do so at your own risk and are responsible for compliance with the laws of the jurisdiction from which you access this Website.

Contact Info

This Website www.minogoe.com (the “ Website”), is owned by and operated by or on behalf of Minogoe ( “we” or “us”). If you have any questions regarding the Website or these Terms of Service, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us between 10:30 am – 18:00 pm Monday to Saturday, by email at [email protected] or by post using the address given below.

DR.EDITHAETHEN LIMITED

120 (Room1) Manor Waye, Uxbridge, London, United Kingdom, UB8 2BH